Privacy Policy

Introduction

SearchSeal (“we,” “our,” or “us”) is operated by Nusantara Ventures, LLC. This Privacy Policy explains how we collect, use, and protect your information when you use our AI visibility tracking service at searchseal.com.

By using SearchSeal, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (stored securely in hashed form)

Brand and Tracking Data

When you use our service, we collect and store:

• Brand names and competitor names you add for tracking
• Search queries and prompts used to monitor AI visibility
• AI visibility results, recommendations, and analysis generated by the service

Payment Information

When you subscribe to a paid plan, payment is processed by Stripe. We do not store your credit card number or payment details on our servers. We retain billing history and subscription status for account management.

Automatically Collected Information

We automatically collect:

• Session cookies necessary to keep you logged in
• Basic server logs including IP address and browser type for security and troubleshooting

How We Use Your Information

We use your information to:

• Provide and maintain the SearchSeal service
• Process your subscription payments
• Send transactional emails such as account confirmations, password resets, and service notifications
• Improve and develop new features for the service
• Respond to your support requests

We do not sell your personal information to third parties.

Third-Party Services

We use the following third-party services to operate SearchSeal:

Supabase provides authentication and database hosting. Your account information and tracking data are stored on Supabase infrastructure.

Stripe processes all payments. When you subscribe, your payment information is handled directly by Stripe according to their privacy policy.

Resend delivers transactional emails such as account confirmations and notifications.

OpenAI, Google, and Perplexity provide the AI APIs we query to gather visibility data. When we track your brand's AI visibility, we send search queries containing your brand and competitor names to these services. These queries are used solely to retrieve AI-generated responses for analysis.

Data Retention

We retain your account information and tracking data for as long as your account remains active. Historical tracking data is preserved while you maintain an active subscription so you can analyze trends over time.

If you cancel your subscription, your data remains stored in case you choose to resubscribe. If you wish to delete your data permanently, you may request account deletion by contacting us at Contact us. Upon receiving a deletion request, we will remove your data within 30 days.

Data Security

We implement industry-standard security measures to protect your information. Your password is hashed and never stored in plain text. All data transmission is encrypted using HTTPS. Authentication is managed through Supabase's secure infrastructure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Cancel your subscription at any time

To exercise any of these rights, contact us at Contact us.

Cookies

SearchSeal uses only essential cookies required to maintain your login session. We do not use advertising cookies, tracking cookies, or analytics cookies. These essential cookies are strictly necessary for the service to function and cannot be disabled.

Children's Privacy

SearchSeal is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email before the changes take effect. Your continued use of SearchSeal after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: Contact us

Mail:
Nusantara Ventures, LLC
1401 Pennsylvania Ave STE 105 Box1776
Wilmington, DE 19806